Why was I charged again?

IDSharks is currently set to recurring payment cycles. Your subscription will automatically renew at the rates stated when you signed up unless you cancel before the end of the billing period. Please refer to our Terms of Service for more information. The good news is that we’re here to help, so you can contact our support by “Contact Us” on the IDSharks main page. You can also cancel your subscription to prevent future billing by following the steps described in next step.